Contact us
Customer service
Our customer service team welcomes all questions and will redirect you if necessary. They can provide direct assistance with inquiries about ready-made standard products, pending orders, and other questions you may have.
Email info@multilens.se
Support
You can easily order most products in our webshop but if you are unsure which product to choose or want help with fitting or calculating different options, you are welcome to contact our support!
Contact Lens Support support@multilens.se
Lens Program Support RX-support@multilens.se
Order
Standard Order
Read about and order standard products.
Custom Order
For ordering of RX products and contact lenses.
Some products may need to be ordered via special programs or by emailing customer service.. Get in touch and we will help you!
If you wish for a walkthrough on placing an individual order in our online ordering tool, please contact customer service.
Contact details
Phone
Opening hours
Monday – Friday:
08:30 – 16:30
Contact lens fitting advice:
(extension 3)
08:30 – 16:00
Postal address
Multilens AB
Box 220
435 25 Mölnlycke
Visiting address & package delivery
Skinnefjällsvägen 1
435 40 Mölnlycke
Sweden
Holiday opening hours
The office in Mölnlycke, Sweden, is closed:
1/5
29/5
6/6
20/6
24/12
25/12
26/12
31/12
1/1
6/1
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Do you need help with contact lens fitting?
Eva and her colleagues are on here to help you choose a contact lens and assist you if you have problems with the fitting. Give us a call or send us an email and we promise you will get great help!
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Want to brainstorm or get help with lens calculations?
Choosing an optical solution can sometimes feel complicated, especially if it's an unusual solution you rarely order. If you need help and advice, you are always welcome to contact Mattias or any of our RX support team!
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Find your optometrist
We sell our products and solutions to end users through optometrists. It is important to choose a reliable and qualified optometrist who can help you maintain healthy vision.