Warranty claim for standard articles
If you’re unsatisfied with products you purchased from us, you can return your item(s) as follows:
- The product must be unused.
- The packaging is intact and not scuffed / has no dents.
- We still have the product in our standard range.
The requirement is that we can sell the product again.
If these requirements are met we will pay the cost as follows:
- If the product is returned within 30 days, we will repay the entire amount.
- If the product is returned after 30 days, but within 180 days we will repay 85% of the amount.
- We will not give you any refund if you return the product 180 days after it has been sent out.