Order information

Multilens will offer a discount for the following reasons:

Wrong order: 25 % if an error has been made in the order so the order must be remade

Damage when mounting: 50 % discount if reordering due to a lens broke when cut for mounting. Note: This discount is not valid for lenses from our ML Optio range.

Function warranty: 100 % discount if the end consumer does not accept the product and a new alternative/solution with the same refraction is ordered from Multilens to the same or higher price.

Order Cancellation: Multilens will only charge for the work done up to the point when an order is cancelled.

Valid credits will be made from us as separate credit invoices. 

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