Multilens will offer a discount for the following reasons:
Wrong order: 25 % if an error has been made in the order so the order must be remade
Damage when mounting: 50 % discount if reordering due to a lens broke when cut for mounting (this discount can only be used once/order). Please note: This discount is not valid for lenses from our ML Optio range.
Function warranty: 100 % discount if the end consumer does not accept the product and a new alternative/solution with the same refraction is ordered from Multilens to the same or higher price.
Order Cancellation: Multilens will only charge for the work done up to the point when an order is cancelled.
Valid credits will be made from us as separate credit invoices.